Shipping & Returns Policy

SHIPPING

Thank you for you order.  We ship orders Monday-Friday.  Please allow up to 2 business days for processing.   Orders over $250 in the united states will be shipped at no cost for standard shipping.  Other shipping costs will be determined by the carriers and your choice of shipment time.

RETURN POLICY

 

Last updated November 25, 2022

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within fifteen (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.  We offer store credit or exchange for all in store purchases.

 

RETURN PROCESS

 

To return an item, please email customer service at info@lexie.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address (unless otherwise specified):

 

Lexie

19 e 9th street

new york, ny 10003 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) business days from the receipt of your item to process your return, credit, or exchange.  All returns are subject to a restocking charge equal to 15% (fifteen per cent) of the Invoice.

 

EXCEPTIONS    

 

The following items cannot be returned for store credit or exchanged: 

 

  •     DISCOUNTED ITEMS: any item on sale or purchased using promotions.

 

For defective or damaged products, please contact us at the customer service (info@lexie.com) to arrange a refund or exchange. 

 

Please Note

  •        In order to return items the items must be unworn and with tags.    

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

info@lexie.com